Inbox.
The Inbox is split into two panels and displays messages chronologically. You can view and reply to conversations and sort them by course or inbox type. The Inbox itself does not have any file size limits; however, attachments added to a conversation are included in the sender's personal files.
Notes:
If you right-click or option-click on the Inbox link, you can open your Inbox in a new browser tab to keep it handy while you are doing other tasks in Canvas.
Users display in conversations once they have an active enrollment in the course, and users cannot join a course unless it is published.
Once a course has concluded, you will only be able to message instructors or TAs in that course.
Open Inbox
In Global Navigation, click the Inbox link.
If the Inbox link includes a numbered indicator, the indicator shows how many unread messages you have in your Inbox. Once you read the new messages, the indicator will disappear.
View Toolbar
The toolbar includes global message options. To load conversations,filter your messages by course or group [1] and type [2]. Filtering by type lets you filter messages by Inbox, Unread, Starred, Sent, Archived, and Submission Comments. You can compose a message at any time using the compose icon [3].
You can also search for conversations by user in the Search by user field [4].
Once you have selected a conversation, you can use the other options in the toolbar to:
Reply to a conversation
Reply-all to a conversation
Archive a conversation
Delete a conversation
Forward, mark a conversation as read or unread, and star conversations
View Inbox Panels
Conversations for your selected course and Inbox filter appear in the left Inbox panel.
View Conversations
The Inbox is organized chronologically from newest to oldest with the newest conversations appearing on top [1] and the older conversations at the bottom.
You can manually mark a conversation as read or unread by hovering over the conversation and clicking the circle to the left of the conversation [2]. To star a conversation, hover over the conversation and click the star to the right of the conversation [3].
View Conversation Thread
When you select a conversation [1], all messages in the conversations thread appear in the right Inbox panel [2].
Manage Conversation Thread
Within each conversation, you can reply, reply-all, forward, or delete the entire conversation thread [1]. You can also hover over an individual message and use the same commands within the individual message [2].
Select Multiple Conversations
To select multiple messages to archive, delete, mark as read, mark as unread, or star, click the check box for each message [1]. You can also press the command key (Mac) or the control key (Windows) while clicking each message you want to select. In the Inbox toolbar [2], click the desired option.
To select all messages, click the command + A keys (Mac) or the control + A keys (Windows).
To select a range of messages, click the first message you want to select, hold down the Shift key, and then click the last message you want to select. All messages between the first and the last messages will be selected.
Note:You can also click the message check box or use the same keyboard command to deselect a message.
Compose Message
Click the Compose icon.
Select Course
In the Courses drop-down menu, select the course where you want to send your message. You can filter your courses by current favorite courses [1] or more courses [2].
Note: When filtering by Concluded Courses [3], you can only send a message to instructors (teachers).
Add User
To add a user, you can search for the user in the To field [1] or you can use the Course Roster [2].
Search for User
To search for a user, type the user's name in the To field. Canvas will automatically populate matching names. If multiple names appear, use the arrow key to select the user's name. Then press the Enter key. The user's name will appear in the To field, highlighted in light blue.
If you accidentally select the wrong user, press the Delete key (on a MAC keyboard) or the Backspace key (on a PC keyboard) to remove the user.
You can also hover over a user's name and click the white x to remove the user from the list.
Add Multiple Users
To send a message to multiple users, type the names of the users in the To field.
Note: If you have a long list of recipients, the To field will only show 5 lines before scrolling is enabled. If you select the Send individual messages checkbox, individual messages for all recipients will be created.
Use Course Roster
To select a user from the course roster, click the Address Book icon next to the To field [1]. From the address book, locate the user's role [2] and then select the user's name [3]. Names are arranged by last name.
To navigate back to the course roster, use the arrow icon [4].
Add Multiple Users
To send a message to multiple users in the course roster, press the command key (Mac) or the control key (Windows) and click the name of each user you'd like to add to your message. Pressing the keyboard key will keep the roster window open.
Send Message
In the subject line field [1], enter a subject line for your message.
If you are sending your message to multiple users, but you do not want each user to see who else was included in the message, click the Send an individual message to each recipient checkbox [2]. If your message includes over 100 recipients (including you as the sender), this checkbox will be selected by default.
In the message field [3], type your message. All content is sent in plain text. Note that if you include a URL in your message, the URL will automatically become a clickable link after you send the message.
If you want to include an attachment or media file, click the attachment or media file icons [4].
When you are finished, click the Send button [5].